findcrest Terms of Service

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Welcome to findcrest. This document sets out the Terms of Service ("Terms") that apply whenever you visit or interact with findcrest's website, mobile platform, product offerings, and customer support services. By browsing our platform or completing a purchase, you confirm your acceptance of these Terms.

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1. Acceptance of Terms

When you access or use any service offered by findcrest, you confirm that you have reviewed and comprehended these Terms and consent to be bound by them, together with any laws and regulations that apply to you. Should you disagree with any portion of these Terms, you must refrain from using our website and services.

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2. Use of Website & Account Responsibilities

• Eligibility: To place orders on this website, you must be at least 18 years old or have reached the legal age of majority where you reside.
• Prohibited Conduct: You agree to use our platform exclusively for lawful, personal, and non-commercial purposes. You must not:
  • Participate in fraudulent behavior or submit fictitious orders;
  • Deploy automated bots, scrapers, or similar tools to harvest product information or pricing without authorization;
  • Attempt to breach site security, data infrastructure, or user accounts;
  • Resell findcrest products for commercial purposes without explicit written approval.
• Account Security: You bear responsibility for keeping your account credentials confidential and for every activity that occurs under your account.

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3. Product Information, Pricing & Availability

• Accuracy: We work diligently to present accurate product images, specifications, nutritional facts, allergen warnings, and pricing. Even so, typographical mistakes or inventory discrepancies can arise on occasion.
• Price & Order Corrections: Where a clear pricing or typographical mistake is identified, findcrest may correct the error and amend or cancel any impacted orders prior to dispatch, returning a full refund for any amount charged.
• Perishable Goods: Fresh or perishable items may show natural differences in weight, appearance, or ripeness. Allergen information is supplied for reference only; customers with severe allergies should carefully review the product packaging labels.

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4. Orders, Payments & Cancellations

• Order Acceptance: Every order submitted through our website depends on product availability and order verification. We may cap order quantities or decline orders that we suspect involve fraudulent activity or a breach of these Terms.
• Payment Processing: All payments are secured with SSL/TLS encryption and handled by payment gateways that comply with PCI-DSS standards. Payment in full is required before an order is dispatched.
• Order Modifications & Cancellations: Any request to cancel or change an order must reach us within 1 hour of the order being placed by emailing support@findcrest.cyou. After an order moves into dispatch processing, it can no longer be canceled or modified.

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5. Shipping, Returns & Customer Rights

Your purchases are governed by our official operational policies, which form part of these Terms by reference:

• Shipping & Delivery: All shipping fees, delivery estimates, and processing times are set out in our Shipping Policy.
• Returns & Refunds: Returns, eligibility for returns, damage claims, and refund processing timelines are governed by our Return & Refund Policy.

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6. Intellectual Property

Every piece of original content on findcrest's platform — including text, graphical designs, logos, software, product branding, and trade names — belongs exclusively to findcrest and is safeguarded by international copyright, trademark, and intellectual property laws. Reproduction or distribution without authorization is strictly forbidden.

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7. Limitation of Liability

To the fullest extent that applicable law allows, findcrest will not be responsible for any indirect, incidental, special, or consequential damages arising from your use of our platform, products, or services. Our total aggregate liability for any claim connected to a transaction will not exceed the total amount you paid for the specific products or services at issue.

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8. Governing Law & Dispute Resolution

These Terms are governed by and interpreted under the laws of the State of Delaware, United States, disregarding any conflict of law provisions. Any dispute or claim stemming from or connected to these Terms or your purchase must first be presented to findcrest's support team for informal resolution.

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9. Changes to These Terms

findcrest may revise or update these Terms at any time. Significant changes will be announced by publishing the revised terms on our website. Your continued use of our website or services after any update signifies your acceptance of the revised Terms.

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10. Contact Us & Merchant Details

If you have questions regarding these Terms of Service, please contact our support team:

• Official Business Name: findcrest
• Customer Support Email: support@findcrest.cyou
• Customer Support Phone: 13174903853
• Physical Business Address: 1264 BLACK OAK DR, Greenwood, IN 46143, United States
• Support Operating Hours: Monday – Friday: 8:00 AM – 8:00 PM EST | Saturday: 9:00 AM – 5:00 PM EST